This is placeholder text for the Cancellation Policy and must be replaced with the company's official policy before the site goes live for the public.
bookings can be cancelled free of charge up to 24 hours before the scheduled pickup time. Cancelling after this window may be subject to a cancellation fee per company policy.
if the customer does not show up at the scheduled pickup time without prior notice, the booking is considered cancelled and any prepaid amount may not be refunded.
the company reserves the right to cancel a booking in exceptional cases (e.g., vehicle unavailability), in which case the customer receives a full refund of any amount paid or is offered a suitable alternative.
you can request to change the date or details of a booking by contacting us directly, subject to availability.
For questions about this policy, please contact us using the details on our Contact page.
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